We would love to hear from you! We are here to answer any questions you may have First check out our FAQ below to see if it answers your questions If not, fill out the contact form or email us at ask.lensclass@gmail.com and we'll respond as soon as we can
Frequently Asked Questions
What is Lensclass?
Lensclass is an online education platform that specializes in teaching fine art photography. Find out more about us below and on the home page
How does it work?
Because Lensclass is taught by experienced educators, our courses are designed to be as much like an in-person class as possible. Access to office hours, steaming video lessons, and the course community act as the time you are going to class. Then you can download PDFs of all the lectures, assignments, and exercises to keep forever when the class is finished.
When you sign up for a workshop, you get instant access to all course materials. Watch video lectures, take interactive quizzes, do assignments and exercises, ask the instructor and other students questions, upload your photographs and get feedback. Every workshop comes with months of access to streaming video lectures and to the online community. And you get lifetime access to downloadable PDFs of all the lectures, assignments, and exercises for every course or workshop you buy.
Do I get to interact with instructors?
Yes! Something special about Lensclass is that, unlike many other pathways to online education, you get direct access to instructors during their office hours once a week. This way you can ask questions, make sure you understand concepts, and get feedback on what you are working on.
How do I find out an instructor's office hours? What if I'm not available at the same time?
Instructor office hours can be found in their bios on the "Instructors" page and at the bottom of course pages they are teaching. These may change throughout the year, so check to see if it has been updated. If you aren't available at the same time as an instructor's office hours, don't worry. Just leave your questions for them in the "Discuss" section of your course, and your instructor will answer them when they log in.
What is the refund policy?
Because all the courses and workshops allow instant access to course materials that can be downloaded, we do not offer refunds at this time.
My access to online streaming ended and I forgot to download the lectures
No problem! With every Lensclass course, you get months access to the online community and streaming of lectures. But you can download PDFs of all the lectures, assignments, and exercises to keep forever. You must do this before your access runs out. But if you forget, just send us a message, and we will email the materials to you.
How do I enroll?
When you select "Enroll" for a course, you will be prompted to create a free account. Create one, and you should then be directed to checkout. If not, navigate back to courses, and select enroll again. Once you have an account, you can purchase more courses when you are logged in.
Do you offer scholarships?
While Lensclass does not yet offer scholarships, we do have plans to launch need based scholarships in the future. Join our mailing list to stay updated on these opportunities.
Are you accredited?
Lensclass is not a college or university, so it is not accredited or offer certification.
