We would love to hear from you! We are here to answer any questions you may have First check out our FAQ below to see if it answers your questions If not, fill out the contact form or email us at ask.lensclass@gmail.com and we'll respond as soon as we can
Frequently Asked Questions
What is Lensclass?
Lensclass is an online education platform that specializes in teaching fine art photography. Find out more about us below and on the home page
How does it work?
Lensclass has two types of courses: live courses that meet with the instructor and fellow students weekly and self-paced pre-recorded classes. Each class has an online community that allow you to connect with other students and share what you are working on. Some courses have quizzes, writing assignments, and other interactive activities to reinforce concepts and provide inspiration.
When you sign up for a self-paced workshop, you get instant access to all course materials. Watch video lectures, take interactive quizzes, do assignments and exercises, interact with students on the course community page. Every workshop comes with 12 months of access to streaming video lectures and to the online community. And you get lifetime access to downloadable PDFs of all the lectures, assignments, and exercises for every course or workshop you buy.
Do I get to interact with instructors?
Yes! Something special about Lensclass is that you have a choice between live weekly courses with direct access to your instructor and self-paced pre-recorded courses. Both types of courses offer a course community where you can interact with other students in the class.
What if I'm not available for a live course's schedule?
If the live courses are at a time that doesn't work for you, please send us an email to let us know times that work better for you and we will try to offer classes at the time in the future. Also consider taking a self-guided pre-recorded course that you can take at any time at your own pace.
What is the refund policy?
For live courses, if you cancel within 72 hours of the course start date, we will issue a refund Because self guided courses allow instant access to course materials that can be downloaded, we do not offer refunds at this time.
My access to online streaming ended and I forgot to download the lectures
No problem! With every Lensclass course, you get 12 months access to the online community and streaming of lectures. But you can download PDFs of all the lectures, assignments, and exercises to keep forever. You must do this before your access runs out. But if you forget, just send us a message, and we will email the materials to you.
How do I enroll?
When you select "Enroll" for a course, you will be prompted to create a free account. Create one, and you should then be directed to checkout. If not, navigate back to courses, and select enroll again. Once you have an account, you can purchase more courses when you are logged in.
Do you offer scholarships?
While Lensclass does not yet offer scholarships, we do have plans to launch need based scholarships in the future. Join our mailing list to stay updated on these opportunities.
Are you accredited?
Lensclass is not a college or university, so it is not accredited or offer certification.
